$27.00 USD

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Customer Service Strategy Mini-Course

Do you want to get awesome reviews, delight your customers, and save yourself lots of time and energy?

Now you can "steal" my tried and true written responses to customers-- so you don't have to worry about wordsmithing perfect messages to shoppers and customers. 

 

What you'll get:

  • 20 minute mindset and strategy training video
  • PDF download with 20+ customer service response templates for everyday messages, custom order discussions, and difficult conversations

Do you ever find yourself debating how to respond to a customer or wondering how to word something the right way so it's not misunderstood through Etsy conversations? 

This mini-course and template download will give you all the tools you need to never struggle with this again. 

Template Format: 

THANK YOU NOTE FOR EVERY ORDER:

From my shop:

Hi (insert first name for personalization)!

I just wanted to drop you a line to say THANK YOU for your sign order! We're so excited to make this special piece for you. :)

I'll send you a shipment tracking number through Etsy when it's headed your way. We build and paint everything to order and our current turn-around time is about 2 weeks to ship.

Have a great day!!

Warmest Regards,

Lizzie Smiley

 

General template:

Hi (insert first name for personalization)!

I just wanted to drop you a line to say THANK YOU for your order! We're so excited to make/design/send this special piece for/to you. :)

I'll send you a shipment tracking number through Etsy when it's headed your way. We create/design/build every item to order and our current turn-around time is about ___ days/weeks to ship.

Have a great day/weekend/week!!

Warmest Regards,

Your first and last name

 

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If you get to the end and you're disappointed? (I hope you won't be-- but it's ok if you are!)

The best part is-- you can jump in risk free! I'm a fan of good old fashioned customer service and I guarantee everything I put my name on. If you aren't getting the results you want or feel like my Customer Service Strategy isn't working for you, just contact me within 30 days of purchase and I'll take care of you.

 

EARNINGS DISCLAIMER
You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches Our Offering(s) with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, We cannot guarantee Your success merely upon access or purchase of Our Offering(s) or related material(s).